Terms and Conditions

Terms and Conditions

The use of the website(s) provided by Gasista, hereinafter “Gasista Website”, is subject to the following terms and conditions, hereinafter “Terms and Conditions”:



I. Your acknowledgment of the terms and conditions of use

By accessing the Gasista Website or Mobile Application, you, the user, acknowledge and confirm that you have read, understood and agree to the following terms and conditions of use. Furthermore, you agree to be bound by all applicable laws as well as any other applicable rules and conditions. If you do not understand or agree with these terms and conditions you must stop accessing and using the Gasista Website and Mobile Application.



II. Scope of right to use

All text footage, pictures, graphics, software, applications, sound samples, animations videos, corporate logos and brands, the layout of the Gasista Website and Mobile Application, as well as other content contained in the Gasista Website and Mobile Application, hereinafter jointly referred to as “Gasista Website and Mobile Application Content”, are protected by trademark and copyright law and other laws for the protection of intellectual property and may be subject to third parties’ rights.

Gasista does not grant any license rights or other rights regarding the use of the intellectual property rights in the Gasista Website and Mobile Application Content, unless otherwise specified herein. The copying, distributing, reproducing, forwarding, otherwise using of these intellectual property rights in the Gasista Website or the Gasista Website and Mobile Application Content including the making available to third parties is not permitted without the prior written consent of Gasista.

The user is only permitted to view and use the Gasista Website and Mobile Application Content for his own personal, non-commercial use as part of his use of the Gasista Website. The user is also permitted to produce a single copy of the Gasista Website for his personal, non-commercial use, on the condition that the content is not altered in the course of copying and all references to intellectual property rights are retained in the copy, or inserted if only extracts from the Gasista Website are used.

The content of press releases and other documents classified as public may be used in public communications save the condition that the permission granted hereunder does not apply to those parts of public documents which are protected by trademark or copyright law, or other legal regulations. Any use of such material is made in the sole responsibility of the user.

Access to or use of the Gasista Website or the Gasista Website and Mobile Application Content from countries, where this access or this use is unlawful, is not permitted. In this case, and if the user wants to enter into business relations with Gasista, the user should contact representatives of Gasista in United Arab Emirates.

Any other use of the Gasista Website as well as the Gasista Website and Mobile Application Content is prohibited unless specifically permitted by these Terms and Conditions.



III. Restrictions of Use

The user must not, without the prior written consent of Gasista;


  • use the Gasista Website or the Gasista Website and Mobile Application Content for any fraudulent or unlawful purpose;
  • use any registered or unregistered trademarks or signs on the Gasista Website or in the Gasista Website and Mobile Application Content without the prior written consent of the respective owner;
  • translate, modify, adapt, reverse engineer, decompile or disassemble the Gasista Website or Gasista Website and Mobile Application Content in whole or in part;
  • remove any notice of copyright, trademark, or other proprietary rights from the Gasista Website and Mobile Application Content;
  • frame or otherwise embed Gasista Website and Mobile Application Content in your or a third-party website;
  • mirror any part of the Gasista Website;
  • create a database by systematically storing and downloading all or any Gasista Website and Mobile Application Content; or
  • use any robot, spider, site search application or retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or in any way reproduce or circumvent the navigational structure or presentation of the Gasista Website or the Gasista Website and Mobile Application Content;
  • Gasista reserves the right to deny access to the Gasista Website at any time.


IV. Privacy

All personal data is collected, stored, processed and used in accordance with applicable data protection laws, the Gasista Privacy Policy and the Gasista Cookie Policy.



V. No Warranties

Gasista does not give any express or implied warranties, nor does it make any representations, nor does it assume any responsibility that:


  • the Gasista Website or the Gasista Website and Mobile Application Content are available without interruption;
  • the use of the Gasista Website or the Gasista Website and Mobile Application Content will not infringe any third-party rights;
  • the Gasista Website as well as the Gasista Website and Mobile Application Content are free from errors or are complete, accurate or up to date always;
  • other web pages accessed by hyperlinks from the Gasista Website, irrespective of whether these belong to affiliated companies of Gasista or third parties, do not infringe third party rights, or are free from errors, or that applicable data protection provisions are complied with; or that
  • the Gasista Website is free from viruses, bugs, malware, or similar malicious programs.

Any forward-looking statements made on the Gasista Website are based on the beliefs and judgement of the management of Gasista at the time of their publication and are therefore subject to risks and uncertainties. No assurance is given that these forward-looking statements will prove to be accurate and complete. Gasista is under no obligation towards the user to update such forward-looking statements and accepts no liability whatsoever for these statements.

VI. Limitation of Liability

Gasista does not accept any liability for:


  • defects in rights regarding the Gasista Website or Gasista Website and Mobile Application Content;
  • any loss or damage arising as a result of inhibited access or non-accessibility of the Gasista Website as well as Gasista Website and Mobile Application Content;
  • any loss or damage, which may arise from the use of the Gasista Website or of any of the Gasista Website and Mobile Application Content; or
  • the availability of the content of third-party websites or any loss or damage resulting from their use, regardless of the purpose of use;

whereas Gasista does not limit its liability under statutory law for the violation of life, body or health caused by willful intent or gross negligence of Gasista or its representatives.

The Gasista Website and the Gasista Website and Mobile Application Content are operated and managed by Gasista and / or other members of The GO Group FZ LLE. Save the provisions herein, the Gasista Website and the Gasista Website and Mobile Application Content consider the requirements of the country, in which the Gasista company in charge is based. Gasista accepts no responsibility if (i) the Gasista Website is accessed, or (ii) if the Gasista Website and Mobile Application Content is used or downloaded from the Gasista Website, in places outside the country concerned. When the user accesses the Gasista Website from places outside the country concerned, the user is solely responsible for complying with the regulations that apply in accordance with their respective national laws.



VII. Amendments to the Gasista Website or the Gasista Website and Mobile Application Content or Terms and Conditions

Gasista reserves the right, at any time and without prior notice, to make amendments or additions, to the Gasista Website or the Gasista Website and Mobile Application Content.

Gasista reserves the right to change these terms and conditions of use from time to time at its sole discretion without any obligation to inform the user. The user agrees that his continued use of the Gasista Website constitutes his consent to respective changes of the terms and conditions as applicable.



VIII. Violation of these Terms and Conditions

Gasista reserves the right to deny the user’s access to the Gasista Website in whole or in part at any time in case of the user’s non-compliance with these Terms and Conditions or the user’s infringement of the rights of Gasista in the Gasista Website or the Gasista Website and Mobile Application Content or any third parties’ rights.

Furthermore, the user herewith indemnifies and holds harmless Gasista from and against all claims and dam es arising out of or in connection with (i) the use of, or activities in connection with, the Gasista Website and Gasista Website and Mobile Application Content, or (ii) any violation of these Terms and Conditions by the user.



IX. Applicable Law

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab of Emirates is our country of domicile.

Gasista does not commit to participate in alternative dispute resolution procedures in front of an alternative dispute resolution entity to resolve disputes with consumers.



X. Payments and Transactions

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

We accept payments online using Visa and MasterCard credit/debit card in AED.



XI. Cancellation/ Refund policy

Gasista does not issue refunds or allow cancellation of the order after the product has been delivered and the corresponding payment has been processed.

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